You have a choice

You have a choice

Not all Medical Billing companies are the same. Let us show you how we are different and save you money in the process.

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You have a choice

You have a choice

It is estimated that doctors in the U.S. leave approximately $125 billion on the table each year due to poor billing practices.

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We Offer Total Revenue Cycle Management

• Improve Cash Flow • Eliminate Provider/Patient Financial Discussions • Reduce Internal Administrative Costs • Work Denials and Appeals • Reduce Billing Errors • Ensure Billing Compliance • Purchased Billing Accounts Receivable

About Us

Our Mission

Our mission is to maximize your cash flow with an accurate and efficient billing process, allowing you to focus on providing improved patient care.

Our Business

At MBC our primary objective is to increase your revenue and reduce the number of denied and unpaid claims. For almost twenty years we have provided physicians with innovative solutions to improve their cash flow and maximize collections with no startup costs, investments in hardware or software and no hidden fees. What sets us apart from our competitors is our platinum customer service and dedicated billing and collections team. Our incentive-based pricing ensures we get paid when you get paid so why choose anyone else?

We want our providers to concentrate on practicing medicine. Let us

  • Improve Cash Flow
  • Maximize Collections
  • Reduce Aged Receivables
  • Minimize Office Expenses
  • Eliminate Employee Turnover and Personnel Issues

How We Excel

Dedicated Billing & Collections
Customized AR Reporting & Analysis
Detailed Claims Denial Follow Up
Platinum Customer Service

Services & Products To Fit Your Needs

Maximize your reimbursement process and simplify your practice procedures with our advanced technology and approach to practice management.

Highest Value from Key Benefits

Timely, flexible reporting

Provides the data each client needs to strategize and plan for growth

Knowledgeable, Effective denied-claims appeal

Increases cash flow and stops the practice of routine denials

Success-based commission model

We bill a % of collections, so costs are aligned with performance

Expert coding for unsurpassed accuracy

Drives faster reimbursement and fewer denied claims

Who We Serve

Contact Patient Relations Today at 855.251.3331

Hear from our Clients

“MBC has helped to improve my business 10 fold. From the technology they provide, the ease of training and use, to their great customer service, MBC is great! Bonuses look good for my staff this year.”

Robert Mathers

“MBC has saved my company a lot of money. With their streamlining processes and great customer service, they are invaluable to the future of my practice.”

Kathy Johnston

10 Questions to Ask before Hiring a Medical Billing Service

If you have decided to hire a medical billing service for your practice, you now have a big decision to make—who will you choose to manage this crucial aspect of your business’s success? There are a lot of choices out there. This FAQ will help.

10 Top Questions

What will it cost?

This is always the main thing on everyone’s mind. The rate should be under 8% of collected charges. A percentage is a better option than a flat rate—the percentage usually goes down as your collections go up. Also ask about start-up fees, termination fees, data conversion fees, and any other additional costs. Some companies charge extra for patient collections follow up and other services.

Can they provide references?

Have they worked with practices that are similar to yours in size, scope, and/or specialty? Do they have testimonials, or can you call someone directly for a reference?

Who owns your billing data?

Your billing data should belong to you, and you should be able to take it with you if you choose to change services or bring your billing in-house.

What kind of training does the staff have?

Are they certified? What type of ongoing training do they receive? Are they using the most up-to-date resources and guidebooks (i.e., CPT, HCPCS, etc.)?

Do they have any professional affiliations?

Does the service, or its employees, maintain any professional affiliations such as HBMA?

Do they have a compliance plan in place?

Are they HIPAA compliant? What are their security protocols?

Who will actually be working on your account?

Can you meet (on the phone or in person) the actual people who will be working on your account?

Can you get a guarantee of transparency?

How often will you receive reports showing the financial state of your business and the billing service’s progress. How will they communicate with you and how involved will you be in the billing processes?

Are most of their services electronic?

In this day and age, most of the processes should be electronic from eligibility verification to remittances. They should also offer credit card processing and online bill pay for patients.

Are there billing follow up items that they don’t handle?

Don’t assume that a billing service will do everything or that everything is included in your rate. Ask up front and be sure you know if there are services that they don’t offer.


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Contact Us

We put the needs of medical providers and their patients at the center of everything we do. Contact MBC today to learn more about our optimized, integrated solutions.

814 Tyvola Road, Suite 116 • Charlotte, NC 28217
Phone & Fax
Ph. 888.657.9031 • Ph. 704.527.8010
Fx. 704.527.6062
Patient Relations Ph. 855.251.3331
Hours of Operation
Monday – Friday, 9:00 am – 5:00 pm EST