At MBC our primary objective is to increase your revenue and reduce the number of denied and unpaid claims. For almost twenty years we have provided physicians with innovative solutions to improve their cash flow and maximize collections with no startup costs, investments in hardware or software and no hidden fees. What sets us apart from our competitors is our platinum customer service and dedicated billing and collections team. Our incentive-based pricing ensures we get paid when you get paid so why choose anyone else?

We want our providers to concentrate on practicing medicine. Let us

• Improve Cash Flow
• Maximize Collections
• Reduce Aged Receivables
• Minimize Office Expenses
• Eliminate Employee Turnover and Personnel Issues

Have they worked with practices that are similar to yours in size, scope, and/or specialty? Do they have testimonials, or can you call someone directly for a reference?

Your billing data should belong to you, and you should be able to take it with you if you choose to change services or bring your billing in-house.

Are they certified? What type of ongoing training do they receive? Are they using the most up-to-date resources and guidebooks (i.e., CPT, HCPCS, etc.)?

Does the service, or its employees, maintain any professional affiliations such as HBMA?

Are they HIPAA compliant? What are their security protocols?

Can you meet (on the phone or in person) the actual people who will be working on your account?

How often will you receive reports showing the financial state of your business and the billing service’s progress. How will they communicate with you and how involved will you be in the billing processes?

In this day and age, most of the processes should be electronic from eligibility verification to remittances. They should also offer credit card processing and online bill pay for patients.

Don’t assume that a billing service will do everything or that everything is included in your rate. Ask up front and be sure you know if there are services that they don’t offer.